Support, partnerships, press, security reports, or anything else — write to us and a person will write back.
< 1h
typical support response during business hours
DE FR EN
support languages
Zug
company seat
No phone trees, no chatbot pretending to be Sophie. If something about Avans is confusing, broken, or just on your mind, the fastest way through is one short email. We answer in DE, FR, or EN — whichever you'd rather.
For app, verification, withdrawal, settlement, or account questions, email us from the address linked to your Avans account. That helps us find your profile and protect your privacy.
Avans is designed for employees without employer involvement, but we are happy to speak with benefits teams, payroll providers, and financial wellbeing partners who want a cleaner salary access option.
If you believe you have found a vulnerability, please contact us with enough detail to reproduce the issue. We acknowledge valid reports quickly and keep reporters updated as we investigate.
A short note is enough if it includes the right context.
